Shipping within Australia is charged at rates from $11 per order and may vary based on the delivery address and the amount of product ordered. Bulk clinic orders may incur a slightly higher postage charge.
We offer FREE shipping for retail orders over $100 within Australia – but this offer cannot be used in conjunction with any other coupons or discounts. Free Shipping is not available for wholesale orders.
We offer International shipping rates as well and these are based on the country of delivery and vary from time to time. The total delivery fee will be calculated and displayed once you have entered a delivery address.
All Lust products are packed to protect them from damage whilst in transit. We take special care to ensure that you receive your products in good condition – each order is carefully wrapped.
Despatch and delivery
Orders are normally despatched within 5-7 working days of receipt of payment, however on the rare occasion if your product is out of stock it could take 10-14 days for your item to be despatched. Australian customers can expect to receive orders within 3 working days, subject to Australia Post.
If any of our products is found to be defective, or if for any reason you are not happy with your purchase, we will gladly exchange the product.
Please return the product, in its original packaging with proof of purchase, within 10days.
We do not accept responsibility for postal charges or lost items when returning/exchanging goods.