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Terms & Conditions

Payment Methods
You can order online securely – we use the Paypal secure shopping basket and also accept bank transfers.

Or if you prefer, simply call us with your order and pay by credit card and bank transfer.

Shipping Rates
Shipping within Australia is charged at rates from $11.80 per order and may vary based on the delivery address and the amount of product ordered.  Bulk clinic orders may incur a slightly higher postage charge.

Packing
All Lust products are packed to protect them from damage whilst in transit. We take special care to ensure that you receive your products in good condition – each order is carefully wrapped.

Dispatch & Delivery
Orders are normally despatched within 5-7 working days of receipt of payment, however on the rare occasion if your product is out of stock it could take 10-14 days for your item to be despatched. Australian customers can expect to receive orders within 3 working days, subject to Australia Post.

Refund Policy
If any of our products is found to be defective, or if for any reason you are not happy with your purchase, we will gladly exchange the product.
Please return the product, in its original packaging with proof of purchase, within 10days.
We do not accept responsibility for postal charges or lost items when returning/exchanging goods.

Colours
Colours may slightly differ to photos.

Disclaimer

Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED BY LUST MINERALS ON AN “AS IS” AND “AS AVAILABLE” BASIS. LUST MINERALS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LUST MINERALS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, AS TO THIS SITE INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LUST MINERALS DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT BY LUST MINERALS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LUST SHALL HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THIS SITE, FOR YOUR ACTION OR INACTION IN CONNECTION WITH THIS SITE, OR FOR ANY DAMAGE TO YOUR COMPUTER OR DATA OR ANY OTHER DAMAGE YOU MAY INCUR IN CONNECTION WITH THIS SITE. IN NO EVENT SHALL LUST BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE, THE INFORMATION ON THIS SITE, THE DELAY OR INABILITY TO USE THIS SITE OR OTHERWISE ARISING IN CONNECTION WITH THIS SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIAIBLITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF LUST AND ITS EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, SUPPLIERS AND SERVICE PROVIDERS UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED $100.

The information provided by this Site is intended solely for informational purposes and is not intended to be used for medical diagnostic purposes or to serve as a recommendation for treatment and/or management of any medical condition. Information on this Site should not be used in place of consultation with a physician or other qualified health provider.

Personal Information
“Personal information” is information by which you can be identified, such as your name, e-mail address, billing and mailing addresses, telephone number(s) and credit card number(s). When you provide personal information at this Site, you are consenting to the way in which we collect, use and disclose your personal information, as more particularly set forth in this Privacy Policy.
We may collect personal information that you provide when you:

  • Register with this Site;
  • Make a purchase from this Site;
  • Submit an entry in a contest or sweepstakes sponsored by us, respond to one of our surveys or participate in another feature of this Site; or
  • Provide us with comments or suggestions.

Personal information that you provide to this Site is not shared with or sold to third parties.

Security of Personal Information
We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.
Changes to Privacy Policy
We may change our Privacy Policy from time to time. Please check this page periodically for changes.

Disclosure Required by Law
Though we make every effort to preserve the privacy of our customers and visitors, we may need to disclose personal information when required by law, governmental rule or regulation or judicial or administrative process.

Copyright Protection
All content included on this Site, such as text, graphics, logos, button icons, images, video clips, audio clips, digital downloads, data compilations, and software, is the property of Lust minerals or its content suppliers and protected by United States and international copyright laws. The compilation (meaning the selection, coordination and arrangement) of all content on this Site is the exclusive property of Lust Minerals. The content on this Site may be used by you as a personal shopping and/or information resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this Site is strictly prohibited. Lust Minerals maintains a copyright piracy surveillance program and vigorously prosecutes copyright infringement. This Site as a whole is protected by copyright and trade dress, all worldwide right, title and interest in and to which are owned by Lust Mineral Cosmetics

Reaction
In the rare occasion you have an reaction please discontinue use and consult your health care provider
PLEASE NOTE- Not all of Lusts products are 100% australian mineral
Lust mineral cosmetics is NOT liable for any reaction a person may have.

Please Note- some of lusts products may not be 100% mineral.

LUST Mineral Cosmetics Ingredient Selection process

LUST Minerals have a strict company philosophy on ingredient selection, firstly we only use ingredients that are natural or derived from nature; where possible we always choose to purchase ingredients that are produced in Australia.
Now this philosophy may sound simple but it can be very difficult to choose only natural and naturally derived, for example an Essential Oil can be naturally extracted using a naturally derived medium (such as steam, alcohol etc) or it can be obtained using artificial solvents, this would then not be an ingredient that we could chose to use in our formulations.
At LUST Mineral Cosmetics we work closely with our suppliers to make sure we obtain ingredients that are in sync with our company philosophy at all times, this means that we have to not only check that an ingredient is natural or naturally derived but that the process from which it was obtained was a natural or naturally derived process.
Another excellent example is the coloured Micas used to create the shades of our colour cosmetics, each coloured mica can have up to 10 different ingredients, these are made before we even purchase them from our suppliers, and many coloured Micas are created using FD&C pigments or Ferric Ferrocyanide or Bismuth Oxychloride, for example – at LUST minerals we do not purchase these Micas for use in our products but scrutinise our ingredient selections very carefully to make sure that we do not incorporate ingredients that clash with our company philosophy.

Testing Process for Lust Mineral Cosmetics

Product testing and safety lie at the very foundation of our business, ensuring that Lusts products are totally safe and of the highest quality.
Here are some of the basic elements of our stringent testing process:
1. We ensure that all products and ingredients meet the Lust Mineral Cosmetics Brand Philosophy: highest quality; naturally enriched; environmentally friendly.
2. We ensure that all products meet the Lust Mineral Ingredient Policy (e.g. natural or naturally derived and no animal-derived ingredients).
3. All ingredients used in our products have undergone toxicological assessment to ensure their safety; these are approved by NICNAS as safe to use.
4. We ensure that all ingredients meet cosmetics and ingredient regulations.
5. Packaging for products also undergoes road testing to make sure it is suitable for consumer use.

Product Claims
Lust Mineral make no therapeutic claims concerning our products. All products that we manufacture are for the sole use of cosmetic application. In all instances we follow the National Coordinating Committee on Therapeutic Goods Australia ‘Cosmetic Claims Guidelines’ 3rd Edition published 09 May 1997.

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